JLG has appointed Jacques Valckenaere as telematics manager for Europe, the Middle East and Africa, reporting to director for customer care Jean-Francois Sourdoire.
For the past eight years Valckenaere has run his own business Boracay Management Services, prior to that he was OEM partnership manager at fleet management systems supplier M-Tec Benelux/Trackunit, which has grown into a major supplier of tracking and telematics systems to the access and telehandler industries.
Earlier on in his career he also worked with ABB, Econocom Managed Services and Guardsystems A native Flemish speaker, he is also fluent in French, English and German.
Jean-François Sourdoire said: "We are excited to have Jacques joining the JlG Customer Care team. JLG is very conscious of the importance of telemetry to enable customers to reduce total cost of ownership and to better support units on the job today. The company is also aware of the many possibilities in the future to integrate with ERP, Rental software, etc. and is committed to develop its own system to support customers on a tailor made basis."