JLG has appointed Tjitske van Hellemond as director customer care for Europe, Africa, the Middle East and Indian sub-continent region. In her new role she will be responsible for all purchasing, marketing, and sales of the JLG parts and service organisation across the region.
Van Hellemond joined JLG as European regional director of marketing in 2017. She had previously worked with Cat dealer Pon Equipment as director of parts and service - see: New marketing director for JLG Europe.
European general manager Karel Huijser said: “Tjitske brings a wealth of experience from within JLG, as well as external expertise from her past to strategically lead our customer care business. She has excellent experience working in the parts and service industry and brings strategic perspective to enhance and expand our Parts and Services business in the region.”
The company has also appointed Marko Kuipers as director of operations and continuous improvement, responsible for operations, purchasing, logistics, manufacturing, continuous improvement and safety throughout the greater European/Middle East region. He joined Oshkosh/JLG Europe in 2007 as legal counsel for the region, after four years as legal counsel for Ibus, and moved to Oshkosh headquarters in Wisconsin in 2013 to take up the role of director & associate general counsel for the Oshkosh group. He began his career in 2000 as part of the legal and compliance team for stock exchange business Euronext. He will take up his new position in September.
Huijser said: “Marko brings 13 years of JLG experience to the role, most recently as director & associate general counsel - international. He is a knowledgeable and well-respected team member and we are excited that he has accepted this role.”
“Our new organisational structure will remain focused on our customers, to help them winning in our markets, enrichening lives by redefining job sites. With these unprecedented challenges brought on by the Covid-19 pandemic, we are confident in the long term strengths of our company. We will continue to invest in our people, new technology, our facilities, and improve on our lifecycle services offering.”